Privacy Policy
Last Updated: November, 01, 2025
BizTeam365 (“we,” “our,” “us”), part of the Axiom9 ecosystem, is committed to protecting your privacy and maintaining the trust of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website (BizTeam365.com), use our services, or interact with our platform. This policy complies with privacy laws in Canada (including PIPEDA and applicable provincial regulations) and the United States (including CCPA/CPRA, VCDPA, CPA, CTDPA, UCPA, and other emerging state-level privacy laws). By accessing or using our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information You Provide
We may collect the following information when you interact with us:
Name, email address, phone number, company name, billing information, login credentials, customer support messages, and any information submitted through forms, onboarding tools, or account creation.
1.2 Automatically Collected Information
We may automatically collect your IP address, browser type, device information, log data, usage analytics, cookies, session identifiers, tracking data, clickstream and navigation behavior.
1.3 Payment Information
Payment processing is handled by trusted third-party processors. We do not store full credit card numbers on our servers.
2. How We Use Your Information
We use collected information to provide, operate, and maintain the Axiom9/BizTeam365 platform; personalize user experience; manage authentication; process subscriptions; deliver customer support; send administrative communications; analyze performance; improve platform functionality; ensure security; and comply with legal requirements.
3. Legal Basis for Processing (Canada and USA)
3.1 Canada (PIPEDA)
We process data based on consent, contractual necessity, legal obligations, and legitimate business interests where permitted.
3.2 United States
We comply with applicable state privacy laws. Depending on your location, you may have rights to access, correct, delete, or opt-out of the sale or sharing of personal information. We do not sell personal information.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to maintain sessions, enable platform functionality, analyze performance, personalize content, and enhance security. You may disable cookies in your browser, but some features may not function correctly.
5. How We Share Information
We may share information with service providers, hosting partners, analytics providers, email services, payment processors, our parent platform (Axiom9), law enforcement as required, professional advisors, and business partners supporting requested integrations. We do not sell personal information. We only share what is necessary to provide services or comply with legal requirements.
6. International Transfers
Our systems may operate in Canada, the United States, and other jurisdictions. By using our services, you consent to cross-border data transfers in compliance with applicable laws.
7. Data Retention
We retain information as long as necessary to provide services, comply with laws, resolve disputes, and enforce agreements. After account closure, certain data may remain archived to meet compliance or audit requirements.
8. Security
We use industry-standard security measures including encryption, access controls, multi-factor authentication, network segmentation, monitoring, and secure data centers. While we take strong precautions, no online system is completely secure, and you acknowledge inherent risks.
9. Your Rights (Canada and USA)
Depending on your jurisdiction, you may have rights to access personal data, correct inaccuracies, request deletion, withdraw consent, request data portability, restrict processing, or opt-out of targeted advertising or profiling. To exercise these rights, contact us using the information below. We will verify all requests.
10. Children’s Privacy
Our platform is not intended for minors under age 16. We do not knowingly collect personal information from children. If such information is discovered, we will delete it promptly.
11. Third-Party Links
Our site may link to external websites. We are not responsible for their privacy practices or content.
12. Changes to This Privacy Policy
We may update this policy periodically. Updates will be posted with a revised “Last Updated” date. Continued use of our services indicates acceptance of the changes.
13. Contact Us
For questions or concerns, contact:
BizTeam365 / Axiom9
Email: support@bizteam365.com
Website: BizTeam365.com
